At inSight senior living strategies, customer service is our top priority.
Our services assist senior living operators with the insight needed to enhance their customers' experience.
The result is an improved sales approach which impacts census and strengthens the customers connection.
Are you confident your team is making the first impression your company expects when connecting with a prospect?
You would be surprised, we were!
From the initial inquiry call to the tour, we've seen and heard it all.
Know what your customers are experiencing first hand.
Where does your community rank compared to your competition?
Does everyone understand their role in the sales process?
Everyone brings value to the customer. Not everyone is comfortable in the sales seat.
We offer sales & customer service training to take your teams to the next level.
Co-Founder, Managing Partner
After 30 combined years of multi site sales & operations experience in the senior living industry, we decided to alter direction. Now, we share our passion by helping senior living operators see their business from the customers point of view. Our shop process is designed to provide your team with the insight they need to move the needle.
Partner with us for support to enhance your customers first impression, limit lost leads, and position your community on a
solid track toward occupancy growth.
...for support working to learn more of our market areas. Melissa and Deana were very communicative during the process and met the project deadline. Their reporting structure was thorough and very detailed, even sharing some out of scope details based on their research finding. Their experience and expertise in the industry elevated our original ask to a strong report we could build on. It is my pleasure to write this recommendation for them".
Senior Director Sales & Marketing
He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”
-Mahatma Gandhi , 1890